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Contact Customer Service
Monday-Friday
8:00 am - 5:00 pm Central Time
Toll Free: 1-877-782-5537
1-877-STALKER
(Direct Dial: 972-801-4807)
Fax: 972-398-3781
Email: Customer Service
For factory service, ship the product,
freight paid and insured to:
Stalker Radar
2609 Technology Drive
Plano, Texas 75074
ATTN: Repair Department
Service and Support
Customer Service If you have a Stalker product in need of service, please call our Customer Service department (toll free) at 1-877-782-5537. If you are outside of the United States or Canada, please dial (972) 801-4807. A customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.
Radar Certification Certifications can be sent to the factory or any of our authorized repair centers across the U.S. We recommend annual certification of our products. However, this is not a requirement for Sports products.
Factory Turnaround Time We strive to quickly repair and return our customer's products. For out of warranty service, a repair estimate is available upon request and all non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.
Factory Service Center The factory service center is located at our main, production facility. This service center has access to all of the sophisticated testing equipment and anechoic chambers used in the manufacturing of Stalker products.
Authorized Service Centers
Stalker Radar has authorized warranty service centers located throughout the United States and in Canada.
If you purchased a Stalker Radar unit directly from Stalker, please contact them directly prior to shipping your repair.
To have a Stalker product serviced that was purchased from a third party retailer, please contact them directly for service.
Click the appropriate tab below:
- U.S. Service Centers
- International
Georgia
East Georgia Communications Inc.
1375 Access Road
Covington, GA 30014
Phone: 770-786-1820
Fax: 770-787-1632
Contact: Loyal Wiley
Email: wiley101@yahoo.com
Kentucky
P.B. Electronics
248 W. Peaceful Ct.
Shepherdsville, KY 40165
Phone: 502-543-7032
Fax: 502-543-3510
Contact: Paul Buse
Email: paul@pbelectronics.com
Louisiana
Chase Electronics
1391 Highway. 15 North
Baskin, LA 71219
Phone: 318-248-6108
Fax: 318-248-6109
Contact: Dan Chase
Email: dan@chaselectronics.com
Website: chaseelectronics.com
Maine
TMDE Calibration Labs
839 River Road
Richmond, ME 04357
Phone: 207-737-4493
Contacts: Allen Tripp (ext. 14)
Email: allen@tmde.com
Web Site: www.tmde.com
New Jersey
R&R Radar, Inc.
762 White Horse Pike (aka: Rte. 30)
Atco, NJ 08004
Phone: 856-767-7734
Fax: 856-767-7550
Contact: Dan MacDuff
Email: info@rnrradar.com
Tennessee
Wireless Plus, Inc.
1136 Myatt Blvd.
Madison, TN 37115
Phone: 615-333-0108
Fax: 215-257-0220
Contact: Mark Walker
Email: tech@wirelessplusinc.com
Web Site: www.wirelessplusinc.com
Washington
Cascade Engineering Services, Inc.
6640 North 185th Ave. N.E.
Redmond, WA 98052
Phone: 425-250-1671
Fax: 425-702-9358
Contact: Cliff Nahm
Email: cliffn@cascade-eng.com
Independent U.S. Service Centers (Factory Authorized)
Alabama
Central Communications
1748 Eva Road NE
(P.O. Box 1047, Cullman, AL 35056-1047)
Cullman, AL 35055
Phone: 256-734-6000
Phone: 256-338-6279
Contact: Ellis Folsom
Email: cenadmin@bellsouth.net
Arkansas
Precision Radar
4108 Olympia Drive
Bryant, AR 72022
Phone: 501-425-2258
Fax: 501-801-8152
Contact: Mike Cathey
Email: mikecathey@precisionradar.com
California
R.H.F Inc.
16202 Keats Circle
Westminster, CA 92683
Phone: 714-848-9367
Fax: 714-848-4028
Contact: Bob Friesen
Email: rhf.radar@earthlink.net
Colorado
ERP Technical Services, LLC
142 6th Street, Unit 5
PO Box 1045
Frederick, CO 80530
Phone: 303-731-2303
Fax: 303-926-2626
Contact: Mike Fischer
E-mail: erptechnical@msn.com
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Florida
Communications Int'l-TALLAHASSEE
3644 Hartsfield Road, Suite #E
Tallahassee, FL 32303
Phone: 850-575-5004
Fax: 850-575-5285
Contact: John Wiggins
Email: jwiggins@ask4cii.com
Communications Int'l-VERO BEACH
4450 North US 1
Vero Beach, FL 32967
Phone: 772-569-5355
Toll Free: 1-888-275-4244
Fax: 772-567-2292
Contact: John Manley
Email: jmanley@ask4cii.com
Communications Int'l-TAMPA
7792 Professional Place
Tampa, FL 33637
Phone: 813-887-1888
Fax: 813-887-3884
Contact: Diana Daddona
Email: jioco@ask4cii.com
Enforcement Electronics
3705 Century Blvd.
Lakeland, FL 33811
Phone: 863-646-7009
Toll Free: 1-800-723-2779
Fax: 863-644-3325
Contact: Jay or Reba Logue
Email: jlogue1339@earthlink.net
Quality Communications
2111 SW 31st Street
Ft. Lauderdale, FL 33312
Phone: 954-584-1995
Fax: 954-581-9117
Contact: Krystal DuBose
Email: krystalkdubose@aol.com
International Service Centers
Canada
Mega-Technical
7116-67 Street NW
Edmonton, AB
T6B 3A2
Canada
Phone: 780-438-9330
Fax: 780-435-7606
Service Contact: Gilles Amyotte
Email: gamyotte@mega-technical.com
Mega-Technical Website
New Zealand
Mircowave Systems, Ltd.
P.O. Box 3262
Wellington, New Zealand
Phone: 64-4-4723651
Fax: 64-4-4723453
Contact: Don Drover
Email: donmsl@xtra.co.nz
Africa and the Middle East
URP-Consulting & Services
P.O. Box 11270
Bloubergrant
7443 Cape Town
South Africa
Contact: Ueli Rothen
Phone: 27 21 813 64 12
Fax: 27 86 684 20 73
Mobile: 27 82 614 93 13
E-mail: stalker@urp-consulting.co.za
Web site: www.urp-consulting.co.za