Contact Customer Service
*Please call Extension 144 to schedule
Return Merchandise Authorization
Service and Support
Customer Service If you have a Stalker product in need of service, please call our Customer Service department (toll free) at 1-877-782-5537. If you are outside of the United States or Canada, please dial (972) 801-4807. A customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.
Radar and Laser Certification Certifications can be sent to the factory or any of our authorized repair centers across the U.S. We recommend annual certification of our products. However, this is not a requirement. Many courts have upheld longer and shorter certification periods or no certification required unless a unit has failed. Please check with your local jurisdiction for polices or regulations.
Factory Turnaround We strive to quickly repair and return our customer's products. In most cases repairs are completed within 7 days of receipt. For out of warranty service, a repair estimate is available upon request and all non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.
Factory Service Center The factory service center is located at our main, production facility. This service center has access to all of the sophisticated testing equipment and anechoic chambers used in the manufacturing of Stalker products.
Independent U.S. Service Centers
Public Safety Technologies, Inc.
Southern California Radar/Laser Certification Laboratory
ConnecticutNew England Radar Lab
76 Belle Vale Street
Monroe, CT 06468
Contact: Raymond Martens
Contact: Del Kouf
FloridaCommunications Corp. of Jacksonville
1408 Cesery Blvd.
Jacksonville, FL 32211
Contact: Richard White
2846-B South Green Street
Marianna, FL 32446
Contact: Branch Manager, Todd Reed
Communications Int'l-VERO BEACH
4450 North US 1
Vero Beach, FL 32967
Toll Free: 1-888-275-4244
Contact: Branch Manager, Jeff Willingham
7792 Professional Place
Tampa, FL 33637
Contact: Joe Ioco
3705 Century Blvd.
Lakeland, FL 33811
Toll Free: 1-800-723-2779
Contact: Jay or Reba Logue
Florida Mobile Speed Testing
731 Duval Station Road, Suite 107-144
Jacksonville, FL 32218
Contact: Tim Spaulding
Mobile Communications Inc.
Traffic Radar Certification
R & R Radar, Inc.
Ohio Calibration Laboratories
181 Ridge Road
Telford, PA 18969
Contact: Dave McCrork
Cascade Engineering Services, Inc.
International Service Centers
Spectratek Systems, Ltd.
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Applied Concepts, Inc./Stalker Radar | 855 East Collins Boulevard | Richardson, Texas 75081 | 972.398.3780