Call-In Hours
Monday - Friday
8:00 am - 5:00 pm Central Time
Toll Free: 1-877-782-5537
1-877-STALKER
Direct Dial: 972-398-3750,
Option 4
Fax: 972-398-3781
Walk-In Hours*
Monday - Friday
8:00 am - 3:30 pm Central Time
*Please call Extension 144 to schedule
an appointment
Email: Click to E-mail Customer Service
Return Merchandise Authorization
To request an RMA number,
please call Customer Service.
Service and Support
Customer Service If you have a Stalker product in need of service, please call our Customer Service department (toll free) at 1-877-782-5537. If you are outside of the United States or Canada, please dial (972) 801-4807. A customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.
Radar and Laser Certification Certifications can be sent to the factory or any of our authorized repair centers across the U.S. We recommend annual certification of our products. However, this is not a requirement. Many courts have upheld longer and shorter certification periods or no certification required unless a unit has failed. Please check with your local jurisdiction for polices or regulations.
Factory Turnaround We strive to quickly repair and return our customer's products. In most cases repairs are completed within 7 days of receipt. For out of warranty service, a repair estimate is available upon request and all non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.
Factory Service Center The factory service center is located at our main, production facility. This service center has access to all of the sophisticated testing equipment and anechoic chambers used in the manufacturing of Stalker products.
Authorized Service Centers
Stalker Radar has authorized warranty service centers located throughout the United States and Internationally.
If you purchased a Stalker Radar unit directly from Stalker, please contact them directly prior to shipping your repair.Third Party Retailer
To have a Stalker product serviced that was purchased from a third party retailer, please contact them directly for service.
- U.S. Service Centers
- INTERNATIONAL
- CSD DOWNLOADS
Independent U.S. Service Centers
(Factory Authorized)
Alabama
Central Communications
1748 Eva Road NE
(P.O. Box 1047,
Cullman, AL 35056-1047)
Cullman, AL 35055
Phone: 256-734-6000
Phone: 256-338-6279
Contact: Ellis Folsom
Email: cenadmin@bellsouth.net
Arkansas
Precision Radar
4108 Olympia Drive
Bryant, AR 72022
Phone: 501-425-2258
Fax: 501-801-8152
Contact: Mike Cathey
Email: mikecathey@precisionradar.com
California
R.H.F Inc.
16202 Keats Circle
Westminster, CA 92683
Phone: 714-848-9367
Fax: 714-848-4028
Contact: Bob Friesen
Email: rhf.radar@earthlink.net
Public Safety Technologies, Inc.
719 Arrow Grand Circle
Covina, CA 91722
Phone: 626-966-9999
Fax: 626-966-9991
Contact: Dan Vanderford
Email: dvanderford@pst1.com
Connecticut
New England Radar Lab76 Belle Vale Street
Monroe, CT 06448
Phone: 203-268-2705
Toll Free: 1-888-768-2705
Fax: 203-268-8568
Contact: Raymond Martens
Contact: Del Kouf
Email: ner-lab@snet.net
Florida
Communications Int'l-TALLAHASSEE3644 Hartsfield Road, Suite #E
Tallahassee, FL 32303
Phone: 850-575-5004
Fax: 850-575-5285
Contact: John Wiggins
Email: jwiggins@ask4cii.com
Communications Int'l-VERO BEACH
4450 North US 1
Vero Beach, FL 32967
Phone: 772-569-5355
Toll Free: 1-888-275-4244
Fax: 772-567-2292
Contact: John Manley
Email: jmanley@ask4cii.com
Communications Int'l-TAMPA
7792 Professional Place
Tampa, FL 33637
Phone: 813-887-1888
Fax: 813-887-3884
Contact: Diana Daddona
Email: jioco@ask4cii.com
Enforcement Electronics
3705 Century Blvd.
Lakeland, FL 33811
Phone: 863-646-7009
Toll Free: 1-800-723-2779
Fax: 863-644-3325
Contact: Jay or Reba Logue
Email: jlogue1339@earthlink.net
Quality Communications
2111 SW 31st Street
Ft. Lauderdale, FL 33312
Phone: 954-584-1995
Fax: 954-581-9117
Contact: Krystal DuBose
Email: krystalkdubose@aol.com
Georgia
East Georgia Communications Inc.
1375 Access Road
Covington, GA 30014
Phone: 770-786-1820
Fax: 770-787-1632
Contact: Loyal Wiley
Email: wiley101@yahoo.com
Kentucky
P.B. Electronics
248 W. Peaceful Ct.
Shepherdsville, KY 40165
Phone: 502-543-7032
Fax: 502-543-3510
Contact: Paul Buse
Email: paul@pbelectronics.com
Louisiana
Chase Electronics
1391 Highway. 15 North
Baskin, LA 71219
Phone: 318-248-6108
Fax: 318-248-6109
Contact: Dan Chase
Email: dan@chaselectronics.com
Website: chaseelectronics.com
Maine
TMDE Calibration Labs
839 River Road
Richmond, ME 04357
Phone: 207-737-4493
Contacts:
Allen Tripp (ext. 14)
Email: allen@tmde.com
Web Site: www.tmde.com
Traffic Radar Certification
Defender Supply
14535 Industrial Park
Aubrey, TX 76227
Phone: 800-486-3115
Contact: Wes Kuehn
Email: radar@defendersupply.com
Website: defendersupply.com
Michigan
A.B.L. Electronics
388 Robbins Drive
Troy, MI. 48083
Phone: 248-588-6663
Fax: 248-588-0851
Contact:
Al Truhan
Email: atruhan@ablserv.com
New Jersey
R & R Radar, Inc.
762 White Horse Pike (aka: Rte. 30)
Atco, NJ 08004
Phone: 856-767-7734
Fax: 856-767-7550
Contact: Dan MacDuff
Email: info@rnrradar.com
New York
CW Electronics
346 Columbus Turnpike
Renesselaer, NY 12144
Phone: 518-477-2569
Fax: 518-479-0777
Contact: Nick Dyer
Email: cwelectr@nycap.rr.com
North Carolina
Gately Communication Company
320 West Lake Dr.
Kill Devil Hills, NC 27948
Phone: 252-441-2066
Fax: 252-441-0913
Contact: Jill Gill
Email: JGill@gately.com
Web Site: www.gately.com
Gately Communication Company
610 North Heritage Street
Kinston, NC 28501
Phone: 252-522-5500
Fax: 252-558-4860
Contact: Jill Gill
Email: JGill@gately.com
Web Site: www.gately.com
Ohio
Ohio Calibration Laboratories
6663 Huntley Rd., Ste. E
Columbus, OH 43229
Phone: 614-840-8500
Fax: 614-840-9360
Contact: Dick McCreary
Email: ocl@ee.net
Pennsylvania
Davidheiser's Inc.181 Ridge Road
Telford, PA 18969
Phone: 215-257-5676
Fax: 215-257-0220
Contact: Dave McCrork
Tennessee
Wireless Plus, Inc.
1136 Myatt Blvd.
Madison, TN 37115
Phone: 615-333-0108
Fax: 215-257-0220
Contact: Mark Walker
Email: tech@wirelessplusinc.com
Web Site: www.wirelessplusinc.com
Virginia
ComSonics
1350 Port Republic Road
Harrisonburg, VA 22801
Phone: 540-434-5965
Fax: 540-437-2131
Contact: Malcolm McIntyre
Email: mmcintyre@comsonics.com
Web Site: www.cars-comsonics.com
Gately Communication Company
913 Executive Court, Ste 106
Chesapeake, VA 23320
Phone: 757-547-5723
Fax: 757-548-9313
Contact: Jill Gill
Email: JGill@gately.com
Web Site: www.gately.com
Gately Communication Company
501 Industry Drive
Hampton, VA 23661
Phone: 757-826-8210
Fax: 757-826-7213
Contact: Mike Houk
Email: kgately@gately.com
Web Site: www.gately.com
Washington
Cascade Engineering Services, Inc.
12026 115th Ave. NE
Suite 102
Kirkland, WA 98034
Phone: 425-250-1671
Fax: 425-702-9358
Contact: Cliff Nahm
Email: cliffn@cascade-eng.com
Wisconsin
P & H Services1501 Pearl Street
Bangor, WI 54614
Phone: 608-486-2263
Fax: 608-486-4846
Contact: Greg Peterson
Email: greg1@centurytel.net
International Service Centers
Brazil, Argentina, Uruguay
CPS-Controle E Automacaa, Ltda
125 Launo Linhares Street, 4th Floor
Florianopolis, SC, Brazil
Code 88 036 000
Fax: 55-482-34-1856
Contact: Augusto Costa
Canada
Mega-Technical
7116-67 Street NW
Edmonton, AB
T6B 3A6
Canada
Phone: 780-438-9330
Fax: 780-435-7606
Service Contact: Gilles Amyotte
Email: gamyotte@mega-technical.com
Mega-Technical Website
Mega-Technical
Quebec Office
4090 Rue Sere
Saint-Laurent, QC
H4T 1A6
Canada
Phone: 514-544-8316
Fax: 514-544-9307
Service Contact: Martin Veilleux
Email: mveilleux@mega-tech.com
Mega-Technical Website
Finland
Sarco Electronics
Niittylantie 3
Fin-00620, Helsinki, Finland
Phone: 358-9-777-150-28
Fax: 358-9-757-1942
Contact: Esa Sihvola
Email: esa.sihvola@kolumbus.fi
Sarco Electronics Website
New Zealand
Spectratek Systems, Ltd.
7 Sunbrae Drive
P.O. Box# 48-059
Silverstream, Upper Hutt
Wellington, NZ 5142
Phone: 64 4 528 3927
Fax: 64 4 5283927
Contact: Neil Lambert
nlambert@spectratek.co.nz
Khmer New Zealand Trading Company
16 Kairimu Street
Slokes Valley
Wellington, NZ 5019
Phone: 64-226-184185
Contact: Ron Phillips
E-mail: khmernztc@gmail.com
Turkey
Electra
Bagdat Caddesi Sidar SK. No. 5/A
81530 K. Maltepe, Istanbul, Turkey
Phone: 90-216-352-48-48
Fax: 90-216-352-33-77
Contact: Barbaros Yildiran
Email: electra@superonline.com
Overstocked Parts, and Discontinued Items.
For Military and Tribal Governments, Stalker Products
through GSA Advantage
Go to Stalker/GSA page >>
Have questions?
Need advice?
Looking for solutions?
Click the link below and a knowledgeable Stalker representative will contact
you to answer any questions.
Applied Concepts, Inc./Stalker Radar | 2609 Technology Drive | Plano, Texas 75074 | 972.398.3780