If you have a Stalker radar system, lidar or speed display in need of service, please call our Customer Service department at 1-877-782-5537 (Monday-Friday 8a-5p Central Time).
All non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.
PARTS AND LABOR COVERAGE
Stalker II (Moving/Stationary)
Stalker X-Series LIDAR (XLR and XS)
Stalker Traffic Data Collector
Stalker Pole Mounted Display (PMD)
Stalker Pole Mounted Message Display (PMMD)
Stalker LIDAR LR
Speed Awareness Monitor (SAM)
Message Center 360
Stalker Pro II
Stalker Sport 2
Stalker Solo 2
Stalker LED Speed Signs
Stalker Acceleration Testing System II
Stalker Spectre ELITE
Batteries (90 days)
Cables (90 days)
Limited Warranty Manufacturer warrants the radar or laser system to the original purchaser to be free of defects. At its discretion, the manufacturer agrees to repair or replace all radar components that fail due to defective materials or workmanship during the stated warranty period from the date of purchase. During the warranty period, there will be no charge for repair labor or parts. Purchaser shall return the failed unit to the factory or authorized service center, freight prepaid. The manufacturer will pay standard UPS ground return shipping. This warranty applies only to internal electronic components and circuitry. Warranty excludes normal wear-and-tear such as frayed cords, broken connectors, scratched or broken cases, or physical abuse. Manufacturer reserves the right to charge for defects and/or damages resulting from abuse or extraordinary environmental damage to the unit during the warranty period at rates normally charged for repairing such units not covered under warranty. Seller warrants the radar devices manufactured by Applied Concepts, Inc. are designed to perform the function of determining the speed of motor vehicles or the speed of target objects with reasonable radar reflectivity. The foregoing warranty is exclusive, in lieu of all other warranties, of quality, fitness, or merchantability, whether written, oral, or implied. Applied Concepts, Inc. will not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use the product. As a further limit on warranty, and as an expressed warning, the user should be aware that harmful personal contact may be made with seller's radar devices in the event of violent maneuvers, collisions, or other circumstances, even though said radar devices are installed and used according to instructions. Applied Concepts, Inc. specifically disclaims any liability for injury caused by the radar devices in all such circumstances.
Law Enforcement Products 1-800-STALKER
Sports Products 1-888-STALKER
Customer Service 1-877-STALKER